Overview

“Great ideas don’t emerge in isolation, they are crafted in moments of pause, perspective, and powerful dialogue.”

In a city where centuries old legacy meets modern innovation, a new kind of conversation is taking shape.

Hyderabad has always been a confluence of culture, commerce and craft. Today, it stands at another intersection, where enterprise technology meets real world complexity and where AI must move beyond ideas to drive action across the physical business.

It is in this setting that ServiceNow, in association with StrategINK, brings you the Innovation Forum, crafted not as a conference, but as a deliberately curated experience for meaningful exchange.

Conversations in the Courtyard

As the afternoon light settles over the Deccan plateau, leaders come together at Golconda Resort, where heritage, calmness and conversation naturally converge. The event begins not with presentations, but with presence.

Nizami inspired experience, where intricate flavours and open-air conversations set the tone. Here, discussions move naturally from AI and enterprise systems to leadership, decisions and the realities of transformation.

From Dialogue to Direction

The experience shifts to the ServiceNow Innovation Center, from heritage to high performance. From agentic AI systems that act, not just analyse, to the orchestration of workflows across plants, supply chains and field operations, the discussions move into what truly matters:

An Experience, Not an Agenda

because some conversations require more than a meeting room. They require the right setting, the right people and the right moment.

Bring your priorities

You bring the problems you're actually solving for. We bring the industry experts and engineering leaders to work them through with you.

See it running

Live demonstrations and small-group solution corners across operational technology, IT, risk and security, and employee experience.

Leave with a roadmap

A facilitated vision-boarding session and dedicated time with ServiceNow leadership, so you leave with next steps, not notes.

Agenda
Day 1 (17Sep)
Day 2 (18Sep)

10:00 – 12:00

Arrival & Welcome

Reception at Rajiv Gandhi International Airport

11:00 onwards

Hotel Check-in & Welcome

Seamless arrival and settling in

13:00 – 14:30

[Optional] Flavours of the Nizam: The Biryani Affair

A curated lunch for early arrivals – where tradition, aroma, and craftsmanship come together

14:30 – 18:30

[Optional] The Darbar: Irani Chai & Paan

A relaxed networking lounge inspired by Hyderabad's rich café culture, offering time to unwind before the evening

18:30 – 19:00

The Perspective Lab

A high-impact immersive session designed to challenge thinking and unlock new ideas with a TEDx speaker

19:00 – 22:00

The Nizami Culinary Experience

An immersive evening of fine dining, cultural entertainment and engaging conversations

22:00

Retire at Leisure

Unwind after a fulfilling day

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